Effective Date: September 21, 2016
1. Types of Information.
This section describes the various kinds of information that trueEX may collect and store as a result of your access and use of the Website.
a. Personal Information. While it is not necessary to register in order to visit the Website, some of the Services available through the Website may require you to be a registered user. In connection with the registration process, you or your Institution may need to provide certain Personal Information about yourself. “Personal Information” is any information that may be used to individually identify or personally contact you. Your Personal Information may include, but is not limited to, your name, employer, job title, email address, mailing address, phone number, confidential password, and other identifying information you or your Institution may provide to trueEX.
Personal Information will be collected and stored for purposes that include administering your access and use of any trueEX Services for which you are registered, securely identifying you when you log in to a Service, delivering Service-related notifications, providing customer support, and complying with applicable laws and regulations. trueEX may also use this information to occasionally contact you regarding trueEX products and services that may be of interest to you. If you decide, at any time, that you no longer want to receive any such marketing or promotional information, trueEX provides you with the ability to “opt out” by contacting us directly at email@example.com.
b. Non-Personal Information. trueEX also collects Non-Personal Information through your access and use of the Website. “Non-Personal Information” is any information that is anonymized, aggregated or otherwise presented in a way that does not allow individual identification of a user, or is not directly associated with a specific individual. Non-Personal Information is collected from both registered trueEX users and non-registered visitors to the Website. Such information is automatically captured whenever you visit the Website, and may include your Internet Protocol (“IP”) address (except to the extent that IP addresses are considered Personal Information under local law), your browser type, and any webpage that referred you to our Website. We may also store general usage and activity data, such as the date and duration of your visit, and your navigation of the Website. This type of data is used for the technical administration of the Website, to monitor and improve Website and Service performance, and to perform statistical analysis that helps us enhance the user experience and provide you with higher levels of customer service.
2. Sharing and Transferring Information.
This section describes how trueEX shares or transfers the Personal and Non-Personal Information it collects about you, as well as your ability to control how your information is shared with others.
b. Aggregated Data. trueEX may share aggregated, non-personally identifying information, log data and usage statistics with third parties for purposes including but not limited to demographic, industry and marketing analysis, and the formation of business relationships.
d. Employers. If you are accessing any Service offered through the Website as a registered user of an Institution, trueEX is permitted to provide your Institution with any and all of your information, including but not limited to your Personal Information, access information and usage data.
e. Legal and Contractual Compliance. trueEX may disclose your information to government or law enforcement officials, regulatory agencies or other third parties (such as attorneys or regulatory service providers), as necessary (in our sole discretion) to (i) comply with applicable laws or regulations, (ii) cooperate with governmental or law enforcement investigations, (iii) respond to legal claims or processes, (iv) protect the safety and legal rights of the public or any individual, (v) detect, prevent or remedy any suspected fraud, market manipulation or illegal, tortious or wrongful activity; or (vi) enforce applicable trueEX Terms to which you are bound.
Under California law, website operators are required to disclose how they respond to web browser “Do Not Track” signals or other similar mechanisms that provide consumers the ability to exercise choice regarding the collection of Personal Information of a consumer over time and across third party websites, to the extent the operator engages in that collection. At this time, trueEX does not track your Personal Information over time and across third-party websites.
3. Accessing and Managing Your Personal Information.
You are not required to provide trueEX with any Personal Information. However, certain trueEX Services and Website functionalities may not be available to you unless some Personal Information is provided by you, or by your Institution on your behalf. If you wish to review, update or correct any of your Personal Information, or “opt out” from any Website functionalities, you may contact us at firstname.lastname@example.org. If you are a registered user of any trueEX Services, you may make changes, additions or deletions to both Personal and Non-Personal Information, such as updating your user preferences, by logging onto your user account.
If you are submitting Personal Information as an administrator, on behalf of registered users at your Institution, you represent that you have full authorization to provide this information to trueEX.
4. Securing Your Information.
trueEX makes it a priority to protect your Personal Information. While no method of Internet transmission or electronic storage guarantees absolute protection, and trueEX provides no warranties, express or implied, that we can prevent unauthorized access to your Personal Information, we do employ a variety of reasonable security measures designed to guard against unauthorized access or use of your Personal Information. Such measures include physical and administrative security measures, strong authentication procedures and strict password protection, utilizing encryption software, transmitting your Personal Information over secure channels, and conducting penetration tests. In the event of any security breaches, we will make legally required disclosures to you via email or by providing notice on the Website.
The Website is not intended for children under eighteen (18) years of age. trueEX does not market any products or services to children under eighteen (18) years of age or knowingly collect any information from children under eighteen (18) years of age.
7. Contact Us
If you have questions or comments about our privacy practices, please contact us via email at email@example.com.